CAT LASH / PRIVACY POLICY

Your Privacy.
Our Commitment.

Clear. Considered. Yours.

Your trust matters to us. This page explains what information we may collect when you use CAT LASH, why we use it and how to reach us about your privacy.

YOUR INFORMATIONUnderstand what we collect
ORDER SUPPORTDetails used to serve you
YOUR CHOICESManage your preferences
HERE TO HELPQuestions are welcome

OUR PRIVACY COMMITMENT

Protecting Your
Personal Information

When you browse our website, contact us or place an order, you may share information with CAT LASH. This policy describes our usual approach to collecting, using and handling that information.

We aim to keep this information relevant to the service you request and make it easy to ask questions or update your details.

CONTACT OUR TEAM

THE DETAILS THAT HELP US SERVE YOU

Information We Collect

Depending on how you use the website, these may include:

CONTACT DETAILS

Your name, email address, phone number and delivery or billing address when you provide them.

ORDER DETAILS

Items purchased, order history, payment status and information needed to fulfil your purchase.

WEBSITE USE

Technical data such as your device, browser, IP address and interactions with the website.

MESSAGES

Questions, support messages, reviews or marketing preferences you choose to send us.

WHY WE ASK FOR DETAILS

Using Information
to Serve You Better

We use information provided through our store and website to:

  • Process orders, payments, delivery and returns.
  • Answer questions and provide customer support.
  • Send important order or service messages.
  • Maintain, secure and improve our website.
  • Send marketing emails if you have chosen to receive them.
  • Meet applicable record-keeping and legal requirements.

You can stop receiving marketing emails by using the unsubscribe link in those messages or contacting us.

HOW INFORMATION MOVES

How We Handle Your Data

These are the key parts of our privacy approach.

COLLECTION

We receive information you submit through checkout, forms, account tools and messages.

STORAGE

Store and service providers may hold information needed to operate the website and process orders.

SHARING

Information may be shared with providers involved in payments, hosting, delivery and customer service.

YOUR REQUEST

Contact us to ask what we hold, request a correction or raise a privacy concern.

SHARING & WEBSITE TOOLS

Who May Receive
Your Information?

To run the store, information may be made available to companies that help with payment processing, hosting, order delivery, email communications or customer support. We may also disclose information when required by law.

Our website may use cookies and similar tools for essential store features, preferences and site performance. You can manage cookies through your browser settings, although some store functions may then work differently.

Some service providers may operate outside Australia. For details about providers or overseas processing relevant to your information, please contact us.

TAKE CONTROL OF YOUR DETAILS

Your Choices & Requests

ACCESS, CORRECTIONS & CONCERNS

Email [email protected] to request access to or correction of information we hold about you, or to raise a privacy concern. Tell us which details you are asking about so we can review your request and reply.

RETENTION & POLICY UPDATES

Information may be kept while needed for orders, support and applicable record-keeping. We may update this page as our practices change. Please check this page for the latest version or ask us about a specific record.

WE ARE HERE TO HELP

Still Have Questions?

If you have a question about your personal information or how it is handled, reach out to our team.

CONTACT US